Winning the Customer Relationship: Banking Across Channels

In this episode, we discuss customer experiences, the impact of technology in digital banking, and modern marketing in banking. Host Kristin Korzekwa, managing director at Deloitte Consulting LLP, is joined by Liz Wolverton, head of consumer banking and brand experience at Synovus, and Bill Dworsky, senior manager, Deloitte Consulting LLP.