Brandy Burch, Chief Executive Officer at Benefitbay

This episode features Brandy Burch, Chief Executive Officer at Benefitbay. Brandy dives into the benefits of individual coverage health reimbursement arrangements and how they create cost-saving opportunities while improving the patient experience. She shares how Benefitbay drives strong Net Promoter Scores to keep their approach member-centric and highlights the importance of communicating outcomes back to employers.