Ransomware Gangs Practice Customer Relationship Management

Banking Information Security Podcast - Un pódcast de BankInfoSecurity.com

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Ransomware-wielding attackers treat infecting endpoints as a business and put customer relationship management principles to work, says Bill Siegel, CEO of ransomware incident response firm Coveware. He notes criminals "go after the low-hanging fruit because it's cheap and the conversion rate is high."

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